Listening Methods - a CallMiner Premier Partner, re-selling and providing full hosting as well as implementation, support and integration services.

CallMiner Speech Analytics is ranked as the top solution in the market by several market research firms. Listening Methods not only offer the entire range of CallMiner services, but also specializes in 

  • Supporting the small and medium business market, with successful solution for 5-agents and above
  • A focus on the consulting services, especially for sales organizations, that enables them to increase sales performance significantly while using CallMiner as the foundation for discovery, monitoring and agent self-monitoring
  • Use of CallMiner as a data source for CRM solutions and market analysis data repositories, via extensive data exports through the CallMiner APIs
  • Offering custom pricing plans enabling a customer to have a position ROI throughout the whole CallMiner Life Cycle
In addition, LIstening Methods uses CallMiner as a component in its end-to-end call analytics suite of services and products to capture key agent-caller topics and tasks.